Terms & Conditions

Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity, and Customer Support Center, concerning your access to and use of our repair services. You agree that by accessing the services, you have read, understood, and agreed to be bound by all of these Terms and Conditions.

Service Services

We provide repair and maintenance services for various home appliances including but not limited to Televisions, Air Conditioners, Refrigerators, Washing Machines, and Microwave Ovens. All services are subject to the availability of parts and technical expertise.

  • Diagnosis: A service charge applies for the inspection and diagnosis of the appliance, which is payable even if no repair is undertaken.
  • Repairs: We will provide an estimate for the repair costs before commencing any work. Repairs will only proceed upon your approval.
  • Warranty: We provide a warranty on replaced parts and labor for a specified period, as detailed on your service receipt. This warranty does not cover unrelated faults that may occur subsequently.

Payment Terms

Payment is due upon completion of the service. We accept cash, UPI, and other standard payment methods. Invoices will be provided for all services rendered.

Limitation of Liability

While we exercise the utmost care in handling your appliances, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to use the service.

Cancellations & Rescheduling

You may cancel or reschedule a service appointment by contacting us at least 2 hours prior to the scheduled time. Failure to do so may result in a cancellation fee.

Contact Us

If you have questions or comments about these terms, you may email us at support@customersupport.com or contact us by post at:

Customer Support Center
Service Headquarters
India